Privacy Policy

This Privacy Policy explains how Chainlog collects, uses, and protects personal information when you use our website, dashboard, APIs, and related services (collectively, the "Service").

Information We Collect

• Account and profile data, such as your name, email address, organization name, and account role.
• Content and usage data, such as changelog entries, categories, team invitations, and feature interactions within the Service.
• Technical data, such as IP address, browser type, device information, and request logs needed for reliability and security.
• Billing and transaction data when you purchase paid plans (processed by our payment providers; we do not store full payment card numbers).

How We Use Information

• Provide, maintain, and improve the Service.
• Authenticate users and secure accounts.
• Process subscriptions and billing operations.
• Send transactional messages, product updates, and support communications.
• Monitor performance, detect abuse, and prevent fraud.
• Comply with legal obligations and enforce our terms.

Sharing of Information

We share data with service providers that help us operate the Service (for example, hosting, authentication, analytics, and payment processing). We may also disclose information when required by law, to protect rights and safety, or in connection with a merger, acquisition, or sale of assets.

Data Retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You can request account deletion by contacting us at the email below.

Security

We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

• You may update account profile details within your dashboard.
• You can opt out of non-essential marketing emails at any time.
• You may request access, correction, or deletion of your personal information, subject to legal limitations.

Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the date above and may provide additional notice within the Service.

Contact

For privacy questions or requests, contact us at support@chainlog.tech.